Frequenlty Asked Questions

Do we need to provide the cleaning materials and equipment?

We are a letting agent in your area and we know you offer a high standard cleaning service to office premises and we just wondered if you clean properties for letting agents?

Are you insured?

Do you do one-off cleaning?

Do you do domestic cleaning?

What area do you cover?

Do we need to provide the janitorial supplies?

Can you wash our kitchen and bathroom towels?

We have in-house cleaners but some times we have a bit of a struggle when they go on holiday or they are off-sick. Would you cover the work in their absence?

We have in-house cleaners but they don't know how to carry out more specialised jobs like descaling washroom facilities, scrubbing the tiled floors etc. Would you be interested to help us?

Do you do maintenance cleaning for vinyl floors and hard floors?

 

Q: Do we need to provide the cleaning materials and equipment?
A: No. Helen Services Ltd provide all necessary cleaning materials and cleaning equipment.

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Q: We are a letting agent in your area and we know you offer a high standard cleaning service to office premises and we just wondered if you clean properties for letting agents?
A: Yes we carry out lots of work for property management agents and property developers like end of tenancy cleans, we clean communal hallways in blocks of flats, moving in/out cleans, cleaning after refurbishment, builders clean etc.

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Q: Are you insured?
A: Yes. We are fully insured with £5 mil public liability and £10 mil employer's liability

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Q: Do you do one-off cleaning?
A: Yes. We offer one-off cleaning services for commercial premises and property management agents .

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Q: Do you do domestic cleaning?
A: Sorry, we don't.

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Q: What area do you cover?
A: We cover Brighton to Bognor Regis the south coast and up to A27 to the north.

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Q: Do we need to provide the janitorial supplies?
A: Not necessarily. We have access to the whole suppliers market so we can offer all your janitorial supplies.

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Q: Can you wash our kitchen and bathroom towels?
A: Yes. We offer a laundry services to most of our customers.

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Q: We have in-house cleaners but some times we have a bit of a struggle when they go on holiday or they are off-sick. Would you cover the work in their absence?
A: Yes. We can clean your premises for the period you are short of staff. Please give us a call in due time so we can arrange for emergency cover.

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Q: We have in-house cleaners but they don't know how to carry out more specialised jobs like descaling washroom facilities, scrubbing the tiled floors etc. Would you be interested to help us?
A: Yes. We can help you with the more specialised cleaning jobs.

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Q: Do you do maintenance cleaning for vinyl floors and hard floors?
A: Yes. We can clean mechanically most of the vinyl floors and hard floors. Also, we can strip and polish vinyl floors.

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